The Problem
Pizza Patrón is no stranger to running successful restaurant operations. The company understands the value of aligning operational activities with its higher level objectives. But just like most companies operating out of close to 100 locations, the biggest challenge is keeping tabs on the quality-control and efficiency at each location.With quality assurance audits being conducted every quarter, they needed software that was flexible and customizable. They also needed a platform that went beyond just audits, allowing them to conduct market tests and guest experience programs more efficiently.The company recognized the need for better data collection and the need to sort through it all. Effectively analyzing the data would lead to improved performance and efficiency.
The Solution
Pizza Patrón is no stranger to running successful restaurant operations. The company understands the value of aligning operational activities with its higher level objectives. But just like most companies operating out of close to 100 locations, the biggest challenge is keeping tabs on the quality-control and efficiency at each location.With quality assurance audits being conducted every quarter, they needed software that was flexible and customizable. They also needed a platform that went beyond just audits, allowing them to conduct market tests and guest experience programs more efficiently.The company recognized the need for better data collection and the need to sort through it all. Effectively analyzing the data would lead to improved performance and efficiency.
The Outcome
Pizza Patrón is no stranger to running successful restaurant operations. The company understands the value of aligning operational activities with its higher level objectives. But just like most companies operating out of close to 100 locations, the biggest challenge is keeping tabs on the quality-control and efficiency at each location.With quality assurance audits being conducted every quarter, they needed software that was flexible and customizable. They also needed a platform that went beyond just audits, allowing them to conduct market tests and guest experience programs more efficiently.The company recognized the need for better data collection and the need to sort through it all. Effectively analyzing the data would lead to improved performance and efficiency.
